F.A.Q.
FREQUENTLY ASKED QUESTIONS
Q) What is the store's return policy?
A) If you have received a product that was damaged due to shipping, we will happily replace your item. However, you must inform us immediately of the damaged item. There will be NO returns 20 days after the date of purchase. Please keep in mind also that at times the actual product may vary slightly from the image on the web site. Also, with some of the products there may be some slight wear with the paint on the products. This is very rare, but does occasionally happen especially at points of articulation.
Q) Why are the mutiple listings for the same product?
A) Each of the Lizzie's Boo-tique products are individually made and in each listing on the store's website will feature slight differences so be sure to select the exact item that you want. For example, there might be two or more products listed that look the exact same, however, they might have different colored eyes. You are highly urged to clearly look at each picture to purchase the exact product you wish.
Q) What is the store's return policy?
A) If you have received a product that was damaged due to shipping, we will happily replace your item. However, you must inform us immediately of the damaged item. There will be NO returns 20 days after the date of purchase. Please keep in mind also that at times the actual product may vary slightly from the image on the web site. Also, with some of the products there may be some slight wear with the paint on the products. This is very rare, but does occasionally happen especially at points of articulation.
Q) Why are the mutiple listings for the same product?
A) Each of the Lizzie's Boo-tique products are individually made and in each listing on the store's website will feature slight differences so be sure to select the exact item that you want. For example, there might be two or more products listed that look the exact same, however, they might have different colored eyes. You are highly urged to clearly look at each picture to purchase the exact product you wish.
